About Us

The Centre provides care for 66 children per day aged from 3 months to 5 years.

We have 5 rooms within the service consisting of:

Koala Room (3m-1y), 8 Children per day, 3 Educators
Possum Room (1-2y), 12 Children per day, 4 Educators
Cockatoo Room (2-3y), 12 Children per day, 4 Educators
Kangaroo Room, 3-Year-Old Kindergarten, (3-4y), 14 Children per day, 1 ECT & 2 Educators
Wombat Room, 4-Year-Old Kindergarten, (4-5y), 20 Children per day, 1 ECT & 2 Educators

Our Team

Our Team consists of passionate and experienced educators, a centre cook and a small management team. The centre also has a Book Keeper who supports the centre’s financial operations. All employees are governed by the Committee of Management.

All meals are cooked fresh here at Norfolk Street Child Care Centre. We follow a four week rotating menu influenced by Nutrition Australia incorporating healthy eating for all children. Norfolk Street Child Care is an allergy aware centre who works very closely with each family to promote health and safety.

National Quality Framework Assessment & Rating

In September 2022 Norfolk Street Child Care Centre underwent the national rating and assessment process receiving an overall rating of Exceeding the National Quality Framework.

Buy/Sell Days
Norfolk Street Child Care Centre offer an online program that allows you to sell days that you do not require or buy additional days if necessary. If your day is purchased by another family your charge is removed and applied to the purchasing family. If your day is not sold normal fees will still apply and if the centre has vacant days these will take priority over days sold by all families.

Our Commitment

Our organisation is committed to child safety.

We want children to be safe, happy and empowered. We support and respect all children, as well as our staff and volunteers.

We are committed to the safety, participation and empowerment of all children.

We have zero tolerance of child abuse, and all allegations and safety concerns will be treated very seriously and consistently with our robust policies and procedures.

We have legal and moral obligations to contact authorities when we are worried about a child’s safety, which we follow rigorously.

Our organisation is committed to preventing child abuse and identifying risks early, and removing and reducing these risks.

Our organisation has robust human resources and recruitment practices for all staff and volunteers.

Our organisations is committed to regularly training and educating our staff and volunteers on child abuse risks.

We support and respect all children, as well as our staff and volunteers.

We are committed to the cultural safety of Aboriginal children, the cultural safety of children from a culturally and/or linguistically diverse backgrounds, and to providing a safe environment for children with a disability.

We have specific policies, procedures and training in place that support our leadership team, staff and volunteers to achieve these commitments.

If you believe a child is at immediate risk of abuse phone 000.

Centre Tours
We are currently not offering centre tours in person due to COVID restrictions. Please view our Virtual Tour below.